PRIVACY POLICY

This Agile Privacy Policy (the “Privacy Policy”) describes Agile Oilfield Services, LLC. privacy practices related to its website located at www.agileequip.com. That website and all other features and services offered by Agile Oilfield Services, LLC (referred to as “Agile Oilfield Services”, “Agile Equipment”, “Company”, “us” or “we”) on such website, are collectively referred to in this Privacy Policy as the “Website”. All other capitalized terms used herein are defined below.

Please note: The Website is currently offered under a beta license. Accordingly, changes to the Website and Company’s privacy practices are likely to occur. You are encouraged to check this Privacy Policy whenever you visit the Website in order to confirm that the terms are acceptable to you.

1. Who this Privacy Policy applies to and changes to this Privacy Policy

This Privacy Policy applies to all users and visitors of the Website including all customers, prospective customers, suppliers, and vendors who use or otherwise visit the Website. All users and visitors are referred to in this Privacy Policy as “user”, or “you”.

We will amend this Privacy Policy as we deem appropriate to reflect changes to our privacy practices. When we make changes, we will post the revised Privacy Policy on our Website and include the date at the bottom when it was last revised. Accordingly, we recommend that you regularly check this Privacy Policy before using the Website.

Your continued use of the Website after any changes have been made to this Privacy Policy constitutes your acceptance of the new Privacy Policy.

If at any time you do not agree to all terms and practices described in this Privacy Policy (or the applicable General Terms and Conditions) you must cease all use of the Website and you must cease visiting the Website.

By using or visiting our Website, you are agreeing to all terms and practices described in this Privacy Policy.

2. Information that we collect because you provide it to us

This Privacy Policy applies to all users and visitors of the Website. All users and visitors are referred to in this Privacy Policy as “user”, “you” and, as applicable, “visitor”, “customer”, “supplier”, and “vendor”.

If you call, email, or write to us, or if you otherwise engage in any form of communication with us, we may ask for your name, email address, phone number, and other information related to the purpose of your communication. Depending on the nature of the communication, you may provide personal information to us. We retain records of our communications with you.

If allowed by law, we may record phone conversations with you. Such recordings may be used to manage your account, improve our services, and resolve disputes.

3. Other information that we collect from your use of the Website

We collect information about your use of the Website including information about your navigation on the Website, your visits to the Website (including when you visited and the duration of your visits), and the technology you use to visit our Website.

We use the following methods to collect information about your use of the Website:

(1) Cookies

Cookies are pieces of data that a website transfers to your computer’s hard drive for record-keeping purposes. We use cookies on our Website to identify you when you return to our Website and for other legitimate purposes.

Cookies remain in the user’s web browser after the user closes the browser. If, however, the user clears all cookies, all such cookies will be deleted.

The cookies placed by us are first-party cookies. Third-party cookies (cookies placed by third parties) may be used if you visit third-party websites. We do not manage or control third-party cookies. In order to understand the cookie policies of such third parties, you should visit the third party’s website and/or contact the third party.

Your browser may allow you to view cookies and block, disable, or limit cookies. If you elect to block, disable, or limit cookies used by our Website, certain features and services made available on our Website may not function properly.

If you have further questions regarding cookies, please contact us at privacy@agileequip.com.

(2) Google Analytics

We use Google Analytics on our Website. Google Analytics provides additional information and data related to you, your device, your computer browser, and your use of, and activity on, our Website. For information regarding Google’s privacy practices please visit Google’s site.

All information and data collected by us may be used for purposes of monitoring usage of our Website and for purposes of improving our Website and service offerings.

All information and data collected by us may be used for purposes of monitoring usage of our Website and for purposes of improving our Website and service offerings.

4. How we use the information that we collect

We use the information that we collect to deliver the services and features made available on the Website.

We may offer products, services, and/or functionality that we believe may be of interest to you. If so, we will use any reasonable means to communicate with you based on the information that you have provided to us. You may opt out of receiving such communications by using the opt-out process described in such communication (typically at the bottom of such communication).

In addition to the foregoing, we may use information that we collect in order to:

• deliver other services to you that you have requested;
• operate, improve, and personalize our Website and offerings;
• contact you about your account, our Website, and/or other services offered by us;
• troubleshoot problems; and
• detect, prevent, and mitigate suspected breaches of the Terms and Conditions and suspected fraudulent or illegal activities.

5. If we provide your information to others

(1) We do not provide your name, email address, phone number, or any other personal information to others in order to operate the Website and the various services described on the Website. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use third-party service providers to (a) host, develop, maintain, and optimize the Website, (b) provide data storage services, and (c) provide other services that allow us to offer, manage, and improve the Website. Except as otherwise provided in this Privacy Policy, we will not share your personal information with third-party service providers for their independent use unless either: (i) you have consented; (ii) it is required in order for us to comply with the law (for example, to comply with a subpoena or court order, or to protect our rights); (iii) it is reasonably necessary to address security breaches or a threat to our Website, other emergency or any act of God;
(iv) the third-party service provider has represented that they only use such information in an aggregated and/or anonymized form in compliance with applicable laws; or (v) it is reasonably necessary to address a dispute or claim.

If you have any further questions regarding our use of third-party providers, please contact us at privacy@agileequip.com.

(2) When we have a duty to disclose

We may disclose information, including personal information, to comply with a subpoena or other legal order or request, to comply with applicable law, for fraud and other crime investigation and prevention purposes, to collect any fees owed, to resolve disputes, to troubleshoot problems, to assist with any investigation, to enforce the applicable General Terms and Conditions and/or to take other actions permitted by law.

(3) Disclosure as part of a sale, purchase, or other transaction involving Company

If the Company is acquired by, merged with, or otherwise assigned in whole or in part to a third party, the information and data retained by the Company may be deemed part of its assets and obtained by the third party. Except as described in this Privacy Policy, we do not otherwise sell or rent your personal information to third parties.

6. Children

Our Website is not designed to appeal to children and children are not permitted users of our Website. We do not knowingly receive or solicit, or attempt to receive or solicit, any information from or about children.

7. This Privacy Policy only applies to Company

This Privacy Policy only addresses the Company’s privacy policies. If you grant access to your information to third parties (including other users), their privacy notices and practices will apply – not the Company’s. Third parties such as Docusign and Houserie each have their own privacy policies and other terms and conditions that apply to use of their websites and services. We encourage you to evaluate the privacy and security policies of all third parties before you grant access to your information to such third parties.

Disclaimer: We are not responsible or liable for the privacy practices, acts, or omissions of any third party (subject to applicable law).

8. Password, Storage and Security

If Agile Oilfield Services requests any sensitive personal information (e.g. credit card information or social security number), it will use SSL to transmit and encrypt such information (when in transit and when stored by us). Otherwise, information communicated to us via email, phone, chat (if available), or otherwise, is encrypted when in transit but may not be encrypted at rest.

The company is PCI-DSS compliant, adhering to stringent industry security standards, and subject to regular server vulnerability security scans.

The foregoing said, please note: No method of transmission over the Internet or otherwise, and no method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any further questions about our security measures, please email us at security@agileequip.com.

9. Your Right to Request the Deletion of Personal Information We Have Collected

Upon receiving a deletion request with respect to Agile Oilfield Services Sites, Agile Oilfield Services will delete the personal information we have collected about you, except for where we have a legitimate business purpose to retain such information, or situations where specific information is necessary for us to: provide you with a good or service that you requested, perform a contract we entered into with you, maintain the functionality or security of our systems, or comply with or exercise rights provided by the law.

To exercise any of the rights above, or to ask a question, please email us at privacy@agileequip.com or write us at Agile Oilfield Services, LLC, 7764 Boles Road, Odessa, Texas 79763. All requests will be responded to within 30 days.

10. If you have any comments or questions

If you have any comments or questions about this Privacy Policy, please email us at privacy@agileequip.com or write us at Agile Oilfield Services, LLC, 7764 Boles Road, Odessa, Texas 79763.

This policy was last updated on the 21st day of June 2024.